State Emergency Services (SES) – 132 500

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ses_phone number2What is the SES telephone number?

  • 132 500

 

Before you call the SES think about the following:

  • The nature of your enquiry and whether the SES is appropriate for your needs
  • Call triple zero (000) for fire and life threatening emergencies
  • Call 132 500 for urgent property repairs that you cannot fix yourself

 

When you call the SES

Due to the high level of demand during a natural disaster people need to remain patient and be prepared to wait.

  • Speak slowly and clearly
  • Tell us exactly where to come
  • All requests are prioritised by urgency
  • Major structural damage will be attended to first
  • Avoid clogging up emergency hotlines with unrelated requests

 

What will the SES help me with?

  • Assisting with significant structural damage like collapsed roofs or ceilings
  • Making temporary emergency repairs to homes and buildings
  • Removing fallen trees that have damaged homes and cars
  • Sandbagging areas in danger of flooding
  • Pumping out flood water
  • Rescuing trapped or injured people, and helping people relocate if they are in danger

 

What won’t the SES help me with?

  • Clearing debris and organising permanent repairs
  • Attending to broken fences, trees that have fallen on fences or if there is debris around your property or in your pool
  • Basic repairs that you can manage yourself

 

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