
What is school refusal?
School refusal is when children get extremely upset at the idea of going to school and often miss some or all of the school day. This distress doesnโt go away.
School refusal can mean that children have trouble going to school or trouble leaving home, so they might not go to school at all. Children who refuse to go to school usually spend the day at home with their parentsโ knowledge, even though their parents try hard to get them to go. School refusal is not a formal psychiatric diagnosis. Itโs a name for an emotional problem.
Signs of school refusal
If your child refuses to go to school, you might feel that school nights and mornings are a โbattle of willsโ.
Your child might:
- Cry, throw tantrums, yell or scream
- Hide or lock themselves in their room
- Refuse to move
- Beg or plead not to go
- Complain of aches, pains and illness before school, which generally get better if you let your child stay at home
- Show high levels of anxiety
- Have trouble sleeping
- Threaten to hurt themselves.
School refusal can be an issue for children in both primary and secondary school, but itโs more common in children aged 5-6 years and 10-11 years.
Working with schools on school refusal
The best way to get your child back to school is by working as a team with your childโs school. Itโs a good idea to start by talking with your childโs classroom teacher, home-room teacher or year coordinator.
Here are things you could cover:
Explain whatโs going on for your child and why your child is refusing to go to school โ for example, bullying, learning difficulties, mental health problems and so on. If your child is experiencing bullying, talk about how this is affecting your child. You could ask the school about their strategies to manage and prevent bullying.
Ask whether other support staff can help your child. These staff might include the student welfare coordinator, school psychologist or counsellor. Ask whether you can have regular updates on your childโs progress and support needs. If your child has a learning difficulty that makes it hard for them to enjoy learning, ask what support the school can offer. If your child needs ongoing support to stay engaged in school, ask the school about forming an attendance student support group. This group can work with you to find the best ways to support your childโs attendance.
Talk with the school about a gradual start back at school for your child. For example, your child might be able to start with a shorter school day or with their favourite subjects and build up from there. Children have the right to learn and develop in safe and healthy school environments. If school refusal is related to school-age bullying or teenage bullying, itโs always best to work with the school on the problem.
Working on school refusal at home, practical strategies:
Here are practical things you can do at home to encourage your child to go to school.
When youโre talking to your child:
- Show your child that you understand. For example, you could say,
โI can see youโre worried about going to school. I know itโs hard, but itโs good for you to go. Your teacher and I will help youโ. - Use clear, calm statements that let your child know you expect them to go to school. Say โwhenโ rather than โifโ. For example, you can say, โWhen youโre at school tomorrowโฆโ instead of โIf you make it to school tomorrowโฆโ.
- Show that you believe your child can go to school by saying positive and encouraging things. For example, โYouโre showing how brave you are by going to schoolโ. This will build your childโs self-confidence.
- Use direct statements that donโt give your child the chance to say โNo!โ For example, โItโs time to get out of bedโ or โJo, please get up and into the showerโ.
- When youโre at home with your child:
Stay calm. If your child sees that youโre worried, stressed or frustrated, it can make your childโs anxiety worse.
- Plan for a calm start to the day by having morning and evening routines. For example, get uniforms, lunches and school bags ready the night before, get your child to have a shower or bath in the evening, and get your child to bed at a regular time.
- Praise your child when they show brave behaviour, like getting ready for school. For example, you could say, โI know this is hard for you, but I think itโs great that youโre giving it a go. Well doneโ.
- Make your home โboringโ during school hours so that you donโt accidentally reward your child for not going to school. This means little or no TV or video games and so on. You could think about not letting your child use their phone during school hours.
- Get your child to do work provided by the school while at home. This will help to make sure your child doesnโt fall behind.
Getting to school
Get someone else to drop your child at school, if you can. Children often cope better with separation at home rather than at the school gate.
Praise your child when they actually go to school. You could also consider rewarding them. For example, if your child goes regularly, they could earn bonus technology time, a special outing with a parent to their favourite park, or their favourite meal for dinner.
Your child needs your love and support to get back to school. So focus on any efforts your child makes to go back, be patient with your childโs progress, and try to keep any frustration to yourself. This will help your child build the confidence they need to get back to school regularly.

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